01Terms and Conditions
Welcome to tbnode! These terms and conditions outline the rules and regulations for the use of tbnode's website, located at https://tbnode.com. Our terms and conditions can be updated at any time. By accessing this website, we assume you accept these terms and conditions. Do not continue to use tbnode if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions:
- "Client," "You," and "Your" refers to you, the person logging on this website and compliant to the Company's terms and conditions.
- "The Company," "Ourselves," "We," "Our," and "Us," refers to tbnode (operated by Internet Nice Inc.).
- "Party," "Parties," or "Us," refers to both the Client and ourselves.
03Hyperlinking to our Content
Anyone may hyperlink or link to our website.
04iFrames
Without prior approval and written permission, you may not create iframes of our website.
05Your Privacy
Please read our Privacy Policy.
06Removal of links from our website
If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.
07Billing
Invoices for services are typically generated at least one week in advance of the due date. If payment is not received by the due date, services are generally suspended 2 days later, following multiple email reminders. Termination may occur after 7 days of non-payment. Depending on the product, we may retain your service or data for a longer period, but this is not guaranteed.
If your service status is suspended, then your data is still intact and recoverable upon payment. However, if your service is terminated, then your data has been deleted and data recovery is generally not possible.
You are responsible for submitting a cancellation request via the client portal before the service's due date. Failure to do so may result in the payment method on file being charged, and/or the invoice remaining active.
08Multiple Accounts
Multiple accounts are allowed as long as it is not for the purposes of:
- Utilizing a one-per-account promotion code again
- Fraudulent activity
- Evading account closure or bans
If you are caught violating this policy, then we reserve the right to close the duplicate accounts without a refund. The information on your accounts must be consistent across all of them (i.e. full name, address, phone number). If you cannot do this, then you must contact us and receive written approval before creating a new account.
09Geolocation
Please note that the geolocation of our subnets may not be correct as geolocation services are maintained by third party databases and organizations. If you are using our servers to access region-locked content, please contact us beforehand so that we can confirm.
10Storage
To deliver our services, we are required to store your service files on our infrastructure. Depending on the specific product or plan you've purchased, we may also create and retain backups of your data, which are sometimes stored off-site for additional redundancy and protection. You may request the deletion of your files or backups at any time by contacting our support team.
11Fair Use Policy
This is an overview of our policies governing fair use of resources. All plans, no matter the type (VPS, VDS, dedicated, etc.), are subject to a fair use policy regarding the shared resources that are available. We try our best to make this as relaxed as possible, but there are resources that are shared with other users that you must keep in mind when using your product.
Virtual Servers — CPU Usage
Most of our virtual server hosting plans come with shared, burstable vCPU cores. This means that cores can be shared with other users. We can offer this because we do not expect clients to use 100% of their CPU all the time, and so providing clients with more (shared) cores can lead to better performance.
If a host node is showing a high CPU alert, we investigate the virtual machines on it. We particularly target virtual machines with the following characteristics:
- Consistent peaks of CPU utilization
- Consistently high CPU utilization
Capped virtual machines will usually show CPU steal within the system. If there is a high amount of CPU steal, then it's likely that there is a cap on your virtual machine. It is rare that we cap virtual servers on hypervisors with processors that have a high amount of CPU cores, such as our Premium VPS or Extreme VPS platforms.
Cryptocurrency or Blockchain Projects
Excessive or sustained use of shared resources like CPU or disk is not allowed on virtual private servers. Even if you limit the CPU usage, our infrastructure is simply not built to handle a lot of VMs that are all sustaining CPU.
If we detect abnormal usage, your virtual private server may be suspended. Please contact us if you need a dedicated solution or have questions about running a specific cryptocurrency project — we can offer custom solutions that cater to mining, or let you know if it may result in a limit or suspension on our infrastructure. No refunds will be issued if we have to suspend or limit your VPS due to a cryptocurrency project.
Some cryptocurrency-related projects do not max out virtual server resources or cause significant load on the hardware (e.g. Flux). If there are no abnormalities, you're allowed to run it. However, projects like Quilibrium and Monero damage the hardware and cause problems for our other clients. If it is not Flux, please contact us in advance of running it for approval.
Virtual Servers — I/O Usage
For virtual servers, we do not enforce strict limits on disk I/O usage. Most of our host nodes are equipped with NVMe SSDs, providing high-speed storage with ample throughput. As a result, I/O bottlenecks are exceptionally rare. However, we still ask that you keep your usage reasonable and considerate of other users on the same node.
Website Hosting — Unmetered Storage
Our unlimited and unmetered plans still operate within practical software and hardware limits and are governed by our fair use policy. These hosting plans are meant solely for website-related content. Using them for backups, file storage, personal media (such as photos, videos, or music), or file-locker services is not allowed.
If your resource usage exceeds what is considered reasonable for the platform, we will contact you via support ticket and request that you reduce it. In cases where a user's resource consumption threatens the stability or performance of the platform, we may suspend the affected service(s) to protect overall system integrity.
Website Hosting — CPU & Memory Usage
Each hosting plan includes defined CPU and memory limits, which are listed on the product page. In cases of sustained excessive usage, we may further restrict resources to ensure reliable performance for all customers.
Website Hosting — I/O Usage
For website hosting, we do not enforce strict limits on disk I/O usage. Most of our host nodes are equipped with NVMe SSDs, providing high-speed storage with ample throughput. As a result, I/O bottlenecks are exceptionally rare. However, we still ask that you keep your usage reasonable and considerate of other users on the same node.
We restrict outgoing emails to 200 emails per day per user. If you need more than this, please open a ticket.
Addon Domains & Sub-accounts
We do not explicitly limit the number of addon domains or sub-accounts that can be created, but excessive use may be subject to resource restrictions. Most users will not have to worry about this, and we will contact you if it becomes an issue.
Unmetered Bandwidth
On plans advertised as having unmetered bandwidth (but not labeled as "unlimited" or "dedicated"), we expect customers to maintain reasonable bandwidth usage. In many of our locations, we have spare capacity available, which allows us to offer unmetered bandwidth. However, this does not imply unlimited or unconstrained use.
As a general guideline, we recommend keeping your monthly usage within 30–50 TB. You may exceed this amount in many cases, and we will reach out to you directly if your usage is deemed excessive. Factors such as the cost of your plan and the overall impact on our network will influence whether any action is taken.
Port Speeds
Most of our services support burstable speeds of up to 10 Gbps, with typical sustained throughput expected to remain within 100–200 Mbps at the 95th percentile. Throttling or usage caps are rarely enforced and typically apply only to low-cost plans with consistently high or abusive bandwidth patterns.
In certain regions, particularly within APAC, more conservative thresholds may apply. Sustained usage may be limited below the typical 100–200 Mbps range depending on traffic behavior (e.g., frequent spikes) and plan type. In cases of excessive or abusive network consumption, bandwidth may be reduced to 1 Gbps or lower.
Unless otherwise specified, all plans operate on shared bandwidth. Only services explicitly labeled as having dedicated bandwidth guarantee reserved throughput.
12Email Sending
By default, port 25 is blocked across our infrastructure, and email sending is not permitted on virtual/cloud servers. If you need to send email, we recommend using a third-party SMTP provider such as Amazon SES. Outgoing email is allowed on our website hosting by default.
If you have a valid use case and need port 25 unblocked, please open a support ticket and include the following:
- A link to your website or project (if applicable)
- A clear explanation of why you require port 25 access
- Examples of the types of emails you intend to send
If your account is found to be sending unsolicited or abusive email after port 25 is unblocked, it will be blocked again, and future unblocking requests will not be considered across any of your current or future services.
13Email Fair Usage & Acceptable Use Policy
Fair Usage
"Unlimited" mailboxes are subject to reasonable and fair usage. Accounts must be used for standard business or personal email communication. Excessive resource consumption (storage, CPU, or abnormal sending behavior) may result in limitations or required plan upgrades.
Email Sending Policy
Our email hosting service is intended for normal communication only. We do not permit:
- Bulk email marketing or mass mailing ("email blasts")
- Unsolicited email (spam)
- Use of purchased or scraped mailing lists
Any mailbox found engaging in such activities may be suspended or terminated immediately to protect overall service quality and IP reputation.
Security & Compromised Accounts
If we detect unusual activity or believe an account has been compromised, we reserve the right to:
- Temporarily disable the mailbox
- Reset the account password
- Restrict sending capabilities
We will make reasonable efforts to contact the account owner and assist in resolving the situation as quickly as possible.
Attachments & File Sharing
Maximum attachment size is 20 MB, due to limits enforced by destination providers (Gmail, Yahoo, Outlook.com, etc.). For larger files, use our built-in File Sharing — send up to 1 GB per file via secure share link with optional password protection and expiration dates.
Data Retention & Backup Policy
Mailbox-level backups are not provided to end users. Our platform utilizes offsite storage within a cloud-based infrastructure to ensure system resilience and data protection.
For long-term retention and compliance needs, we offer Message Archiving (included in Business and Enterprise plans), providing secure, searchable email storage ideal for legal, financial, and regulated industries.
Our system also includes a backup MX server, ensuring your emails continue to be received even if the primary server is temporarily unavailable.
14Service Transfers
There is a $5 USD transfer fee if you wish to transfer your service to another client account. This covers the administrative work of transferring services.
15Abuse
If we receive an abuse complaint related to your service, you must respond within 24 hours. Failure to do so may result in service suspension. In cases of repeat offenses or intentional abuse that could harm our network or other customers, we reserve the right to take immediate action without prior notice. In cases involving intentional malicious activity, we may impose administrative fees, such as a $25 IP cleaning fee, to cover the cost of delisting IP addresses from spam databases and handling abuse resolution.
The following activities are strictly prohibited on our network:
- Brute-force attacks
- Distributed or Denial-of-Service (DDoS/DoS) attacks
- IP spoofing
- Phishing or fraudulent activity
- Email spamming
- Hosting or distributing copyrighted content without proper authorization
- Use of cracked or pirated software
- Any illegal activity, or activity that may damage our infrastructure, impact other customers, or harm the reputation of our IP ranges or services
Some legal activities, such as operating a TOR exit node or conducting port scans, often generate abuse complaints and harm IP reputation. We may allow these activities in certain locations, but you must contact us and receive written approval before ordering. You are required to comply with the laws of both the United States and the country where your server is physically hosted.
We take abuse on our network seriously and rely on the cooperation of our community to maintain a safe and trustworthy environment. If you believe a customer or service hosted on our infrastructure is engaged in abusive, malicious, or illegal activity, please report it to us at admin [at] thvps.com. All reports are reviewed promptly and handled with discretion. Where possible, please include relevant details such as IP addresses, timestamps, log excerpts, or other supporting evidence so that our team can investigate and take appropriate action as quickly as possible.
16Termination
We reserve the right to terminate your service with or without a reason and with or without notice at any time. If we want to end our business relationship with you, we may provide you with a 30 day notice of account closure or service termination.
17Data Loss
We are not responsible for any data loss across our services. It's the responsibility of the customer to take backups of their service. We may include backups in some of our services, but these are best-effort and have no guarantees.
18Advertised Specifications
We strive to provide the exact hardware specifications advertised on our website. In certain situations, we may substitute the listed CPU model and/or thermal design power (TDP) with an equivalent or higher-performing alternative based on availability within our cloud infrastructure. These substitutions are made in good faith, are intended to meet or exceed the performance of the originally specified specifications, and are extremely rare. We do not substitute across fundamentally different CPU product lines.
19Changes to the Policy
We reserve the right to change these terms of service at any time. It is your responsibility to check for changes in our terms of service and make sure that you are up to date. We may send an email notice when major changes occur.
20Governing Language
These terms of service are written in English. The English version is the only legally binding version.
Any translation of these terms of service into another language, including Simplified Chinese and Spanish, is provided for convenience only and is not legally binding. If a translation differs from the English version, or is unclear, the English version prevails.